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STORE POLICY

Because We Care

At Antique American Pocket Watch Store, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

1. We aim to offer for sale only the best American pocket watches. Many are imported directly from America.

2. Before being offered for sale every watch will have been bench tested for 3 days. One day dial up, one day dial down and a third day suspended from it's bow. Any faults encountered will have been rectified and the watch will have been fully serviced if necessary.

3. Each watch offered for sale will be accurately described with a full money back guarantee should the watch , upon receipt, differ in any way from that description.

4. All service and repair work comes with a service certificate and 6 months guarantee.

5. Shipping: All sales within the UK will be posted  Fully insured and guaranteed next day delivery.

Repairs and servicing there will be a £9.00 P&P charge added to the invoice.

International buyers please enquire about shipping B4 purchase.

Buyers in the USA should incur NO import duties on American made watches as they are returning to their country of origin. Watches made other than in the US will probably attract import duties.

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